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Contact Frigidaire Customer Service

How to Reach a Person at Frigidaire

Verified Contact Information

Toll-Free Number:

  • 1-800-374-4432
Call customer service
Send Message

Customer Service:

  • 1-800-311-4667
    Connected Customer Care
  • 1-888-360-8558
    Return or Exchange an Air Conditioner Product
  • 1-888-845-7330
    Small Appliances Help
  • 1-866-386-5286
    Total Appliance Protection

General Info:

  • 1-877-435-3287

Frigidaire Emails:

Customer Service
App Support
Legal
Privacy Inquiries

Frigidaire Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Frigidaire Phone Number
1 (800) 374-4432
Average Hold Time
00:01:30
Average Calls duration
5 minutes
Most Popular Frigidaire Email Address
customerservice@frigidaire.com
Frigidaire Live Agent Availability
27% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Frigidaire Customer Service?

Most Popular Number:

(800) 374-4432
Total calls: 3 722 Issues resolved: 90 Last call: Apr 14, 2026

The Frigidaire customer service number that you can quickly contact is 1-800-374-4432. While Frigidaire strives to provide 24-hour support service to its customers, this phone number is only available for contact from 8:30 AM to 8 PM EST, Monday through Friday. When you dial this Frigidaire support number, you will be directly connected to a customer service representative who will help you resolve the issue you are facing. In addition, they are trained to provide you with information if you have any queries regarding Frigidaire company and its service. You must ensure you call during business hours for immediate help.

If you prefer chatting with the live agent instead of talking to them, Frigidaire customer service offers a live chat feature to help fix the problems. To contact Frigidaire customer service and reach them via chat, you have to go to the official website and then to the Contact Us page. When you are on the page, you can initiate the customer service chat feature and resolve your problems. To make the most of the Frigidaire live chat, you should start the chat between 8:30 AM and 12 AM ET. The feature of the company is available from Monday to Friday. While you cannot connect to Frigidaire customer service chat on weekends and outside of business hours, you can always email them at customerservice@frigidaire.com.

When you are not able to reach out to the Frigidaire customer service number or connect via chat, you can visit the company if you are near the area. The Frigidaire corporate office address is Electrolux Home Products, Inc., 10200 David Taylor Dr. Charlotte, North Carolina 28226, United States. This address is mainly used for administration, strategic, and management work. However, if you need to speak to a Frigidaire customer service representative in person or expedite your concern, you can make your way to the Frigidaire corporate office.

PissedConsumer Club

Contact Information

Frigidaire Website:

Frigidaire Help Center:

Corporate Office Address:

Electrolux Home Products, Inc.
10200 David Taylor Dr.
Charlotte, North Carolina 28262
United States

Other Info (opening hours):

Chat/Text Hours:

Monday - Friday: 8:30 am - 12:00am (EST)


Phone Hours:

Monday - Friday: 8:30 am - 8:00pm (EST)

More contact details

Summary of Frigidaire Customer Service Calls

4.2K TOTAL
CALLS
05:01 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Frigidaire?

Product/ Service Question:

  • “Refrigerator keeps freezing”
  • “Oven not working getting code FO22 err”
  • “Broken ice maker”

Request for Information Question:

  • “To speak to a human”
  • “Ask about air fryer pan”
  • “Question about new fridge exchange for old”

Return/ Replace Question:

  • “Replacement shelving”
  • “Frigidaire gallery oven does not function correctly”
  • “Vent replacement”

Staff Question:

  • “Services”
  • “Service warranty”
  • “Calling because I am unable to place a service call on line”

Shipping and Delivery Question:

  • “Sent me the wrong part”
  • “Wrong part sent”
  • “Missing Parts”

Account Question:

  • “F11 code gas stove”
  • “Cannot access online account”
  • “Authorization code”

Payments and Charges Question:

  • “Rebate”
  • “I paid for over night service n my part didn’t arrive on time .I want to be refunded for the overnight amount.I still haven’t received my part.”
  • “My icemaker this is my second one I need for yall to send me asp please I have no fridge so I got my receipt and warranty I bought with it so please”

Activation/ Cancellation Question:

  • “Cancel Order”
  • “Cancel appt”
  • “Ready to cancel order for non-delivery”

Refund Question:

  • “To obtain refund”
  • “Refund”
  • “Hi this is my second Frigidaire that they have to refund me on the first one had a crack in the freezer and the refrigerator they refunded me and I got a new one July 2021 and now I was having problems with my ice maker not putting out enough ice the”

Website/ Application Question:

  • “Installations”
  • “Installation”
  • “Installation for my new frigidaire 25000 btu air conditioner”

Cards Question:

  • “Gift card missing funds”
  • “Trouble with refrigerator. I filled out your form. Now you want my credit card information! I spoke with a customer service person a few weeks ago. Havehad emails from her.”
  • “Update credit card”

Employment Question:

  • “Frididaire Cabinet mount oven broiler Model No. FFGW2415QSB SHOW ME PRICE COLOR PHOTOS FOR THE CONTROL PANEL REPLACEMENT”
  • “I had a repair appointment last week on Wednesday between noon an 5 then it was switch to 12--5 I was home the hole day an the technician never showed up for the job an didn't even call me to let me know if he wasn't coming an my warranty is almostUp”
  • “Tengo problemas con el Frigerador se calienta alado del congelador y la parte de arriba por la razón me estube comonicando”

Other Question:

  • “Refrigerator sounds like a freightbtrain”
  • “My microwave is something issues and light is on and fan is on but not cooked”
  • “Stovetop”

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