Frigidaire Phone Numbers and Emails

Toll-Free Number:

  • (800) 374-4432
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Frigidaire Emails:

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Most Popular Number:

(800) 374-4432
Total calls: 2 800 Issues resolved: 62 Last call: Dec 9, 2023

What Is the Frigidaire Customer Service Phone Number?

The Frigidaire customer service number that you can quickly contact is 1-800-374-4432. While Frigidaire strives to provide 24-hour support service to its customers, this Frigidaire phone numbe is only available for contact from 8:30 AM to 8 PM EST, Monday through Friday. When you dial this Frigidaire support number, you will be directly connected to a Frigidaire customer service representative who will help you resolve the issue you are facing. In addition, they are trained to provide you with information if you have any queries regarding Frigidaire company and its service. You must ensure you call during business hours for immediate help.

How To Contact the Frigidaire Company via Live Chat?

If you prefer chatting with the live agent instead of talking to them, Frigidaire customer service offers a live chat feature to help fix the problems. To contact Frigidaire customer service and reach them via chat, you have to go to the official website and then to the Contact Us page. When you are on the page, you can initiate Frigidaire customer service chat feature and resolve your problems. To make the most of the Frigidaire live chat, you should start the chat between 8:30 AM and 12 AM ET. The feature of Frigidaire company is available from Monday to Friday. While you cannot connect to Frigidaire customer service chat on weekends and outside of business hours, you can always email them at

What Is the Frigidaire Corporate Office Address?

When you are not able to reach out to the Frigidaire customer service number or connect via Frigidaire chat, you can visit the company if you are nearby the area. The Frigidaire corporate office address is Electrolux Home Products, Inc., 10200 David Taylor Dr. Charlotte, North Carolina 28226, United States. This address is mainly used for administration, strategic and management work. However, if you need to speak to a Frigidaire customer service representative in person or expedite your concern, you can make your way to the Frigidaire corporate office.

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Contact Information

Frigidaire Website:

Frigidaire Help Center:

Corporate Office Address:

Electrolux Home Products, Inc.
10200 David Taylor Dr.
Charlotte, North Carolina 28226
United States

Other Info (opening hours):


Monday - Friday: 8:30 am - 8 pm (EST)

Other Locations:

6000 Perimeter Dr,

Dublin, Ohio 43107

22 Tappan Dr N,

Mansfield, Ohio 44906-1333

More contact details

Frigidaire Customer Service Reviews

1.3 / 5
Dorothy S Wsv
I bought Frigidaire from Home Depot. After refusing the 4th damaged refrigerator/freezer they refuse to ship another one
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We bought and had delivered a Frigidaire 3 door refrigerator/freezer from Home Depot September 17, 2023. On Sept 22, the delivery people said they were not suppose to hook it up.

They left and my husband hooked it up. The next day I called Home Depot to tell them and that the ice maker was not working correctly. They have shipped 3 since then with each one being damaged. We refused each one and now they tell Home Depot they will not ship another one.

This is not good service as we had nothing to do with the damages on the refrigerator. It is not our fault the refrig is being delivered damaged. I have taken pictures of each one. Home Depot says there is nothing they can do.

Frigidaire gave me two choices, keep the one I have or they will pick it up and give me a refund. What kind of choice is that. Today is November 7, they are picking it up on November 10th.

2 months of this doing with out a properly working refrig, having to move the furniture each time a delivery has been set up to make room for the delivery people, cleaning out the refrig. That is terrible customer service.

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No freezer for 2

We have a brand new fridge / freezer side by side. Weve had it 1 week and it starting leaking on the freezer side.

We turned off the water and now the freezer doesnt work. We are in week number 4 with no resolve. And now we are told we have to wait another 10 days for an answer. You cant speak to anyone in the United States and Im sick and tired of someone saying they will call me back and I have yet to receive any call back.

I have to call for updates.

Its just rediculous. I wish they would just give me a credit and I can get something else!!!

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4x it’s needed a service call, it’s been broken more than it’s been working
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Poor product, horrible customer service, , every time I call for repair they say they dont have any service appointments available for usually at least 4 - 5 days and 4 times Ive had to throw away goods and replace them

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Kitty O Uxw
Repair man didn't show for the repair
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Frigidaire IS a good appliance. Have had it before and had no problems.

For some reason here in NC I am having a few. Since reporting this, I have had some positive responses now

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How Good is Frigidaire's Customer Service?

Eros Yxf
Eros Yxf
Feels Disappointed | Dec 04, 2023

It sucks. Just like there products

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Gordy Jjz
Gordy Jjz
Feels Disappointed | Sep 30, 2023

I should not have this much trouble with a brand new appliance

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Feels Disappointed | Aug 22, 2023

You are in hold from 20 to 30 minutes for them to direct you to another number.

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Armetta Dcr
Armetta Dcr
Feels Disappointed | Aug 15, 2023

They were hesitant to have me speak to a manager when 3 days ago some manager was to call me back and never did. My appliances have started to rust and I am being told they cannot do anything for me. Very disappointed and would never recommend your appliances

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Priti Lac
Priti Lac
Feels Disappointed | Aug 15, 2023

Ineffective, useless !!

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Ariane Eee
Ariane Eee
Feels Disappointed | Jul 23, 2023

no one available for tech support disgraceful for a company that size!!

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Summary of Frigidaire Customer Service Calls

03:54 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Frigidaire?

Product/ Service Question:

  • “Control panel on refrigerator and been having the same problem leaking since we bought this refrigerator”
  • “Connect parts”
  • “Not working”

Request for Information Question:

  • “About a refrigerator freezer that’s only 31/2 years old and making all kinds of noises. Pretty sad for 3 years old. No more Frigidaire products for me”
  • “My frdge has changed to celsius. How do i change back to fahrenheit? I can't even turn my ice maker back on. I have a gallery model # GRSS2652AF3 SERIAL#4A33400780 and im not pissed lol just need help”
  • “How to work the oven”

Return/ Replace Question:

  • “Replacement part”
  • “Replace freezer door gasket model FRT18L4JW8”
  • “The builder of our Home told us to contact you to replace refrigerator or fix it.”

Staff Question:

  • “Missed service”
  • “Fridge needs service”
  • “Service needed”

Shipping and Delivery Question:

  • “I ordered some filters, but I've never received them”
  • “Did not receive email regarding a recent purchase”
  • “Waiting for my delivery”

Payments and Charges Question:

  • “Need payment receipt”
  • “Haven't received order, but was billed”
  • “Rebate never received”

Refund Question:

  • “Refund”
  • “Hi this is my second Frigidaire that they have to refund me on the first one had a crack in the freezer and the refrigerator they refunded me and I got a new one July 2021 and now I was having problems with my ice maker not putting out enough ice the”
  • “Refund for bundle”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Renew warranty”
  • “I need to renew my warranty on my freezer”

Cards Question:

  • “Gift card missing funds”
  • “Trouble with refrigerator. I filled out your form. Now you want my credit card information! I spoke with a customer service person a few weeks ago. Havehad emails from her.”
  • “Update credit card”

Account Question:

  • “Oven repair forgot parts”
  • “Are there blockable vents inside frig or freezer that I have blocked to cause alarm to keep going off??”

Employment Question:

  • “I had a repair appointment last week on Wednesday between noon an 5 then it was switch to 12--5 I was home the hole day an the technician never showed up for the job an didn't even call me to let me know if he wasn't coming an my warranty is almostUp”
  • “Tengo problemas con el Frigerador se calienta alado del congelador y la parte de arriba por la razón me estube comonicando”

Other Question:

  • “Possible control board problem on oven”
  • “We need air filter snd water filters”
  • “Light”


Related Companies

Electrolux, Eureka, Frigidaire Canada, White Westinghouse, Aeg


Frigidaire is a major American appliance company. At the present time, the company is a wholly owned subsidiary of Electrolux. Frigidaire was incorporated as the Guardian Frigerator Company in 1916 in Ft. Wayne, Indiana. In 1919, the company was acquired by General Motors. At that time, the name was changed to Frigidaire. Since 1986, it has been owned by Electrolux. FRIGIDAIRE is one of the leaders on the market. It manufactures and sells electric self-contained refrigerators, home food freezers, room air conditioners, and the like. Among the brands operated by the company are Kelvinator, White-Westinghouse, Tappan and Gibson.

Frigidaire reviews and complaints

Frigidaire is ranked 669 out of 2368 in Appliances and Electronics category

Area Served

USA, Canada, Worldwide

Payment Methods

American ExpressVISAMasterCard

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