Contact Frigidaire Customer Service
Frigidaire Phone Numbers and Emails
Toll-Free Number:
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(800) 374-4432
Customer Service:
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(800) 311-4667Connected Customer Care
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(888) 360-8558Return or Exchange an Air Conditioner Product
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(888) 845-7330Small Appliances Help
Frigidaire Emails:
Frigidaire Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frigidaire Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Frigidaire is (800) 374-4432. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Frigidaire may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frigidaire Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Frigidaire is (800) 374-4432. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Frigidaire may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Frigidaire mainly because of product/ service, request for information and return/ replace.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Frigidaire is customerservice@frigidaire.com. 81% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Frigidaire Customer Service?
Most Popular Number:
| Total calls: 3 663 | Issues resolved: 86 | Last call: Mar 4, 2026 |
Contact Information
Frigidaire Website:
Frigidaire Help Center:
Corporate Office Address:
Other Info (opening hours):
Chat/Text Hours:
Monday - Friday: 8:30 am - 12:00am (EST)
Phone Hours:
Monday - Friday: 8:30 am - 8:00pm (EST)
Frigidaire Customer Service Reviews
Did not try to solve my issue. Only concern was selling a service plan for a minimum of $335.
And was told I need additional service assistance that she could not assist with.
After reviewing Google help, was able to correct the issue I was having.
Frigidaire customer service, from this call, is terrible and only interested in making money on loyal customers.
I had to go through so much to get a live agent. I had to Google to get phone number. AI agents are killing good customer service
my snack drawer on model grmc2273cf fills with sheets of ice and melts to water. fridge 6 days out of warranty and company refuses to address issue.
poor, poor customer service.
do not buy this fridge or do business with this company. they do not care about their customers.
Our frost free freezer began gathering frost after 1 month. After 4 or 5 months we finally gave up and called for repair.
They could not come out for 3 weeks even though our freezer was unusable and under warranty. On the day they were to arrive, they cancelled and rescheduled for 2 days longer. On that day they called and said they no longer had a technician in our area and were unable to help.
A call to Frigidaire informed us that we would have to wait another day for a service company to call to schedule a repair. They did not call.
How Good is Frigidaire's Customer Service?
Summary of Frigidaire Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Frigidaire?
Product/ Service Question:
- “My microwave is not working”
- “Is freezer garage ready (for heat)”
- “Water dispenser leaking”
Request for Information Question:
- “Ask about air fryer pan”
- “Question about new fridge exchange for old”
- “Need help”
Return/ Replace Question:
- “Vent replacement”
- “Change delivery date”
- “Return a microwave”
Staff Question:
- “Service warranty”
- “Calling because I am unable to place a service call on line”
- “Waiting for service and part”
Shipping and Delivery Question:
- “Missing Parts”
- “Package delivery never came”
- “Delivery”
Account Question:
- “F11 code gas stove”
- “Cannot access online account”
- “Authorization code”
Payments and Charges Question:
- “I paid for over night service n my part didn’t arrive on time .I want to be refunded for the overnight amount.I still haven’t received my part.”
- “My icemaker this is my second one I need for yall to send me asp please I have no fridge so I got my receipt and warranty I bought with it so please”
- “To pay my bill”
Activation/ Cancellation Question:
- “Cancel Order”
- “Cancel appt”
- “Ready to cancel order for non-delivery”
Refund Question:
- “To obtain refund”
- “Refund”
- “Hi this is my second Frigidaire that they have to refund me on the first one had a crack in the freezer and the refrigerator they refunded me and I got a new one July 2021 and now I was having problems with my ice maker not putting out enough ice the”
Website/ Application Question:
- “Installations”
- “Installation”
- “Installation for my new frigidaire 25000 btu air conditioner”
Cards Question:
- “Gift card missing funds”
- “Trouble with refrigerator. I filled out your form. Now you want my credit card information! I spoke with a customer service person a few weeks ago. Havehad emails from her.”
- “Update credit card”
Employment Question:
- “Frididaire Cabinet mount oven broiler Model No. FFGW2415QSB SHOW ME PRICE COLOR PHOTOS FOR THE CONTROL PANEL REPLACEMENT”
- “I had a repair appointment last week on Wednesday between noon an 5 then it was switch to 12--5 I was home the hole day an the technician never showed up for the job an didn't even call me to let me know if he wasn't coming an my warranty is almostUp”
- “Tengo problemas con el Frigerador se calienta alado del congelador y la parte de arriba por la razón me estube comonicando”
Other Question:
- “Microwave problem”
- “Fridge not functioning properly”
- “Fridge issues”
Compare Frigidaire Customer Service To
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