Washing machine inner drum covered for 25 year replacement, called Frigidaire and they confirmed is covered but a aproved technician examination and diagnosed was needed, technician called Frigidaire and certified that in fact the part has failed and that was covered by frigidaire, he gave me an invoice. Frigidaire is now saying that they can not ship the part to me only to a certify technician and that is not stated on my warranty papers. the technician said that the labor to instal the part is $450.00 plus $7500 service call which is more than the cost of the machine
Product or Service Mentioned: Frigidaire Warranty.
Reason of review: Warranty issue.
Monetary Loss: $600.
Preferred solution: Deliver product or service ordered.
I didn't like: Are misleading, Do not honor product warranty.