Carmel, New York
0 comments
Not resolved

Our just over a year old Frigidaire (model FPGF3685LSA) range door will not close tightly. I had a Frigidaire approved tech out and he changed the hinges. All good for about four months then the gap started growing again. And no, I never lean or put anything causing pressure on the open door. The control knobs would get so hot when the oven was on that I burnt my fingers a few times.

Related: Frigidaire - Exploding oven door window

Contacting Frigidaire again I asked if there was a recall on this appliance as it's design is faulty. They said no and to call the tech. I had A&E (Sears) come out. The tech said the hinges were not the problem and wanted to replace the inside support face of the oven for $567. I suddenly became suspicious as when I looked the face of the oven it was tight. I declined the repair and paid $100 for the service call.

When my husband came home he took the door off. The problem is in the poor quality of metal used in the door. The hinge openings in the door have bent due to the weight of the door itself. Replacing the entire front face of the oven, as the tech recommended, would not have fixed the problem. Dear husband using pliers bent the metal back to where it should be and added a brushed nickle slide lock found at HomeDepot of about $5. My problem is fixed, for now, but I am disappointed in Frigidaire and as a kitchen contractor will not recommend their products to any of my customers.

Review about: Frigidaire Fpgf3685Lsa Gas Range.

I didn't like: Poor quality, Oven door will not close tightly, Dangerous.

Review #740393 is a subjective opinion of a user.

1.0
Warranty
Customer service
PRODUCT OR SERVICE Frigidaire Range
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Frigidaire?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Review about Frigidaire Gallery Fgus2645Lf Side-By-Side Refrigerator from Scottsdale, Arizona Frigidaire "We recently purchased this refrigerator, and this thing is nuts! At times it "chirps", loudly, like a dolphin, it moans like a ghost often. There is an almost constant..." Read more Frigidaire Ffmv163pba Microwave Review Frigidaire "Two Frigidaire products refrigerator amd microwave. Both have broken handles now. Both only 2 years old. The refrigerator has also had three ice makers replaced under warranty. Which ruined the..." Read more Frigidaire - Microwave/hood Frigidaire "i ordered the microwave/hood filters from frigidaire for $139.95. i received the wrong products. i called the service and they insisted they sent the right one and i have to..." Read more Frigidaire Appliances Suck Frigidaire "Five years ago my wife and I built a new home. We purchased a refrigerator and slide in stove from Lowe's. We purchased the three year warranty with it, which..." Read more Gallagher Bassett - Absolute disgrace Gallagher Bassett "It has been a complete total circus! I was paid pittance to what I'm owed. Took 4 years to get anything. Total ignorance and runaround. As far as I'm concerned..." Read more Lifetouch Photography - Wrong clothes! Lifetouch Photography "I sent my little girl to school oin certain clothes to have her picture taken. Being cold that day she wore her jacket. When it came time to take her..." Read more Offerup - Buyer was a Thief Offerup "We were selling an I Phone 7 plus on offer up. The buyer made an offer and we sent 3 people to meet with this man at a very busy..." Read more Getblastednow - Dave Rupley "sold" me some Jeep stuff and never delivered Getblastednow "Dave, to his credit, is a very convincing *** man. He sold me a set of Rubicon tires and rims that he had advertised on Craigslist for $500.00. After a..." Read more