i ordered the microwave/hood filters from frigidaire for $139.95. i received the wrong products.
i called the service and they insisted they sent the right one and i have to pay restocking and shipping fees! WHAT!!! i said i can email the pictures and they first seemed unwelling to see pictures. they kept insisting they sent the "right" products for the model i provided (on the microwave) without seeing the pictures!
they also insisted the microwave uses ONLY charco filters.
photo: Filter on left is the "charco filter" they sent. Filter at right is the grease filter i have.
Monetary Loss: $140.