Birmingham, Alabama
2 comments
100% full Not resolved

After two months of use the paint on the bottom of the oven started cracking and flaking off.Frigidaire/Electrolux refused to warranty the oven.

They sent a local technician out to look at the oven. He took pictures of the cracking and flaking and told me they would have to replace the whole shell. The technician sent the pictures to the frigidaire warranty department and they denied the warranty stating it was just a cosmetic issue and not covered. I do not consider the interior bottom of the oven cracking just a cosmetic issue.

The picture below shows the cracking after two months.What is it going to look like after a year?

Review about: Frigidaire Oven.

Reason of review: Warranty issue.

Monetary Loss: $1700.

Preferred solution: Deliver product or service ordered.

Had an Experience with Frigidaire?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1248307

My whole bottom oven cracked open.No more frigidaire products for me.

I've had to replace most of my frigdaire gallery appliances after 3 years. Oven, frig, microwave. Dish washer and cook top still working.

Never contacted Frigidaire because customers say the same thing.Frigdaire will not help and they do not stand behind their products.

Outline_Outreach_SPC
#1118498

Hello Friend,

On behalf of Frigidaire, please except our humble apologies on your recent frustrating experience.

Please allow us the opportunity to restore your confidence.

We never wish such inconveniences upon our consumers and want to research your history with us.

If you will, kindly contact us at SocialCare(at)Frigidaire.com with your full name in the subject line and all contact and product information in your email body.

Your concern will be reevaluated with our complete and full attention.We hear your voice and thank you for taking your time to share your important feedback, and again, our sincere apologies for your unsatisfactory experience.

Best regards

Online Outreach Specialist

You May Also Like

Frigidaire Cooktop Review Frigidaire "We bought ours through Aaron's it's a frigidare its got a thin long crack on one side now, how do we get it fixed without costing us a..." Read more Frigidaire - Worst Purchase Ever Frigidaire "Where to start let's see... I am only writing this to prevent people from the headaches I had to deal with. I purchased this freezer because it was supposed to..." Read more Frigidaire Affinity washing machine sucks Frigidaire "Frigidaire Affinity front-load washing machine, purchased Feb. 9, 2014, has broken down three times in 13 months. Same basic problem each time: bad electronics. The control board (and door locks)..." Read more Frigidaire - Very Poor Customer Service Frigidaire "I bought a new townhouse from a developer/builder in July 2014.  It came with the Frigidaire Professional group in the Kitchen.  Electrolux is the parent company  The metal trim came..." Read more Brent Guild SCAM IGALEN VICTORIA Igalen Victoria "BRENT GUILD SCAM IGALEN. STAY AWAY FROM THIS MAN & IF YOU EVER GET A CALL OR MEET THIS PERSON, CALL THE POLICE RIGHT AWAY! TOTAL SCAM ARTIST CURRENTLY BEING..." Read more Festiva Orlando - The worst vacation Festiva Orlando "I arrived july 14 , when i arrived the welcome center was closed didn't make an issue because of traffic arriving late was my fault. Upon entering the room noticed..." Read more Doublebitcash.com is a not good and bad too Doublebitcash "Beware of this company i purchased bitcoins and NEVER GOT them i purchased bitcoin from this company over 2 weeks ago and sill no bitcoins. Purchased Bitcoin miner, paid for..." Read more Rodan and Fields - LASH BOOST - Consumers Beware!! Rodan and Fields "Curious- why does last boost contain lye? And people put this on their eyes! ("Sodium hydroxide"- NaOH).... Although caustic soda is not a systemic toxin, it is however extremely corrosive..." Read more