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1.8

I bought frigidaire wall oven in 2017. Less than a year later coating on the bottom of their oven was peeling.

The peeling is now the size of a football . Called, emailed

sent pictures including pictures of a scott towel I used to clean up all the black flakes from the peeling .

I told them I was very concerned that flakes were blowing into our food...... ..nothing absolutely nothing but sarcastic advice on to be careful how I clean and not to use harsh products, problem is cosmetic ......right I am 60 years old I really have that much strength to remove thousand of degrees fired on finished on an oven...Wow...Would like to know what their shareholders think of their advice.

There should be a recall.....finish or coating way too toxic for human consumption!

Reason of review: Damaged or defective.

Monetary Loss: $1800.

Preferred solution: Full refund.

Frigidaire Cons: Product and customer service.

Location: Vaudreuil-Dorion, Quebec

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Guest

Mine is doing the same thing and it is only 15 months old. No response at all from them

Tanga Nwq
reply icon Replying to comment of Guest-2138818

The bottom of my oven is flaking and I have found pieces of black flakes on my food, I donโ€™t use my oven very often . Itโ€™s only been used about a year, I have never had to clean it other than passing a wet with water towel on the bottom to remove the flakes.

Guest

I purchased Frigidaire Gallery GCRE3038 Smudge proof SS Dec 2, 2021. I used the oven twice.

The first time it smelled terrible, as if a chemical was burning off. Yesterday, I used it for the second time. I was baking fish sticks and french fries and absolutely nothing dropped onto the oven floor. I was shocked when I pulled my food out.

The inside was smoking as though liquid was spilled on the oven floor. Nothing was spilled! The enamel floor has large spots of darkening paint and crystalized particles that ARE NOT FOOD. Considering I only used the oven twice, I have not ever spilled ANYTHING on it.

I wiped it with a damp paper towel. There are ashy, shiny particles of a debris on it.. As I inspected the oven wall I realize that the shiny specs are particles of actual metal where the paint had burned through. After 35 mins of being on hold a gal answered.

I told her the problem and that I wasn't happy about it, especially since I now see others having the same exact problem. As I was getting the serial number for her "she disconnected me". We're in our 70's and I'm afraid to use the oven. I worry about the smell it puts off that we are breathing in.

Also particles of the metal could land in my food Not to mention, my brand new $950.00 oven inside looks like it's 10 years old. Where do we all go from here?

Guest

The Finish on the front of my Frigidaire gallery gas stove is peeling also. This should definitely have been recalled based on all the complaints Iโ€™m seeing

Guest

I bought Frigidaire wall oven 9/2019 and inside coating is coming off. I agree should be a recall.

They told me also that nothing they can do ..... cosmetic.

Guest

Same thing is happening to us..Brault Martineau said it was cosmetic, as does the company where we bought the extended warranty. Seems to us it's a fire hazard...did you resolve the situation??

Roch Bhn
reply icon Replying to comment of Guest-1890775

No after numerous emails and phone calls they were not concerned with the flaking issue nor did they offer any support or solutions. The impression I got was Frigidaire does not care.

BTW , flaking surface has continued to grow.

I use top rack and cover with aluminum foil. I sincerely hope that there will be a recall

Latrisha Gez

I'm having the same problem on all 3 appliances we bought.... Stove convection frigidaire gallery selection stainless steel smudge proof oven and fridge 2 1/2 years old just washing it it comes off wtf I paid almost 3600 for all set... rip off

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