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Bought the product 8 months ago. It was delivered with a broken drawer, a week later it started making really loud noises and the shelving in freezer internal mechanism broke.

I reported it to the warranty company, the technician came out and reported that the internal threads were stripped. When he reported all this to the warranty company they stated that the cooling pipes were rattling together that's what was making the noises. A short time later while waiting on those parts the freezer went out over night, we lost everything, that same day the refrigerator went out. The repair that they did was horrible, they had to drill holes all in the back of the NEW unit and replace the compressor, the 2nd compressor did not work so of course had to replace that one, luckily I had no food in it.

A week later, after I filled it again because it was supposed to be fixed, it stopped working again and I lost all the food again. They gave me a $50 gift card. They have sent out 8 packages for the shelving unit and non of them are the right part. I am now waiting on what will be the 4th compressor.

So I have owned the unit for 8 months now and have probably been able to use it for a month. I call the warranty company and they keep passing the buck to someone else.

Stay away from this product or be prepared for a lot of loss and a warranty company that is unhelpful and will not listen to you the consumer

Reason of review: More than just one problem.

Monetary Loss: $1000.

Preferred solution: Full refund.

Location: Port Aransas, Texas

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Ermon Wgv

Hello Friend,

On behalf of Frigidaire, please except our humble apologies on your recent frustrating experience.

Please allow us the opportunity to restore your confidence.

We never wish such inconveniences upon our consumers and want to research your history with us.

If you will, kindly contact us at SocialCare(at)Frigidaire.com with your full name in the subject line and all contact and product information in your email body.

Your concern will be reevaluated with our complete and full attention. We hear your voice and thank you for taking your time to share your important feedback, and again, our sincere apologies for your unsatisfactory experience.

Best regards

Online Outreach Specialist

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