Frigidaire - Very Poor Customer Service

67 of 407 Frigidaire reviews

I bought a new townhouse from a developer/builder in July 2014. It came with the Frigidaire Professional group in the Kitchen.

 Electrolux is the parent company  The metal trim came off the tub of the dishwasher (Evidence suggests it was never riveted on and so was never attached).   I called for a repair as recommended by Frigidaire (Totem)  and was told it was not repairable and I needed to throw it out and buy a new one.  It was only used about 60 times.

 I can not believe what I am being told.Surely Frigidaire / Electrolux can do better than that!

This review is a subjective opinion of a user.
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More Review Details

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Value for money

  • What I liked
      No items
  • What I disliked
    • That their product is of such poor quality
    • Phone customer service
    • Do not stand by product
    • Phone customer service system

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$1000
Product or service
Frigidaire Professional Dishwasher
Review category
Appliances and Electronics
review #735542

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67 of 407 Frigidaire reviews

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