1 comment

I bought my washer brand new in February 2010 and about 4 weeks ago the drum dropped.When I called the repair shop(Frigidaire certified) to come and look at my washer, he opened it to find the plastic cut right through.

The spring that holds the drum up was worn through plastic hole that the metal spring connects to and it did not have plastic sleeve on the spring.

The owner of AAA Appliance he said "I never see anything like this before." He stated that when we got the new tube that when it was put together, they never put the plastic sleeve on the metal spring, which was the result of the drum to dropping from the spring cutting though the plastic drum.I would like to be refund the parts and labor, due to manufacturers defect and not caused by me.

Review about: Frigidaire Washing Machine.

Reason of review: Bad quality.

Monetary Loss: $600.

Had an Experience with Frigidaire?

Write a review

Comments

Terms of Service
Post Comment
Cancel
ChrisPolk
#825415

Hello Friend,

On behalf of Frigidaire, please except our humble apologies on your recent frustrating experience.

Please allow us the opportunity to restore your confidence.

We never wish such inconveniences upon our consumers and want to research your history with us. If you will, kindly contact us at SocialCare(at)Frigidaire.com with your full name in the subject line and all contact and product information in your email body.

Your concern will be reevaluated with our complete and full attention.We hear your voice and thank you for taking your time to share your important feedback, and again, our sincere apologies for your unsatisfactory experience.

Best regards,

Chris Polk

Outline Outreach Representative

You May Also Like

Frigidaire - Ffmv163pba Microwave Review Frigidaire "Two Frigidaire products refrigerator amd microwave. Both have broken handles now. Both only 2 years old. The refrigerator has also had three ice makers replaced under warranty. Which ruined the..." Read more Frigidaire - Oven Cracking Frigidaire "After two months of use the paint on the bottom of the oven started cracking and flaking off. Frigidaire/Electrolux refused to warranty the oven. They sent a local..." Read more Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more Electroux/Frigidaire Thieves Frigidaire "Electroux/Frigidaire is a thief. As you can see by these complaints, they are selling defective appliances and not honoring warranties. Apparently, they train the "customer service"..." Read more Tbdress - Dishonest Company Tbdress "We bought a dress for my daughter a week ago and it did not fit. We contacted customer service and the agents name was Hugh. He told us they could..." Read more Lazboy - Arm pad depressed after 2 years. Lazboy "We bought a Lazyboy sofa & 2 swivel chairs in May of 2015. We loved them till we noticed that the foam in the arm rest of one of the..." Read more Paypal - Mislead by an employee during dispute process Paypal "On July 15th, 2017 I made a transaction seperate from eBay for $675.00. This was a private transaction, separate from eBay. When I received the package from the seller I..." Read more Screwed over by T-Mobile's Assurant cell phone insurance!  Assurant "I purchased a Note 7 phone through T-Mobile in September of 2016 as well as an insurance policy through Assurant for the phone. The phone was stolen in November of..." Read more