I made the huge mistake by buying Frigidaire products ... thinking they were a good deal. This is a letter I sent to an attorney trying to get some help:
''My particular model is LGUB2642LF, however, this problem persist over a wide range of Frigidaire/Electrolux models Frigidaire is made by Electrolux and the same style problem unit has been sold and still being sold nationwide. All of Frigidaire's Gallery Series is problematic, as well as all of Electrolux Icon line.
I bought the unit from Lowe's in Griffin,GA on January, 2011.
Since my wife is SafeServe, food service certified, I checked for the problem early, withing the first few weeks. I had a frig thermometer, which I placed inside the unit to compare to the actual door reading. The door reading is very deceptive. It shows 33 degrees, and you expect your food to be safe at that temperature, HOWEVER, we started experiencing food spoilage and food loss. It was fortunate for my family that we were educated to the causes of food borne illnesses and safe food storage, and the FDA recommended temperature storage. Thousands of others may be getting food poisoning, expecting their new frig to safely store their food.
We had the first official service call on Feb, 2011, only a few weeks after we bought the unit. It was to correct THAT problem. They replaced a "defective" sensor that was not defective and actually made the problem about 2 degrees worse. We continued to have other problems with this very poorly designed/poor quality unit ... each time we pointed out to the repairman that our original problem STILL had not been repaired. We have the unit now for about 10 months and the problem STILL has not been repaired. My total loss so far is $600.
Frigidaire has agreed to replace the unit, but only with another problem unit. FINALLY they agreed to give me a complete refund of purchase price ONLY. None of my food loss expenses were refunded, so I refused the offer until I can get some legal advice.
When you spend almost $2000 for a new unit ... you sort of expect it to do the job it was supposed to be built for. There is a certain amount of quality expected in a NEW product.
Besides the main temperature problem, there has been eight other defective parts been replaced, or adjusted and EVERY time a serviceman was here, we reminded them of the original problem. Two different repairman then verified that my internal gage was accurate by lazar or a temperature probe placed inside near my gage. The last guy that was out, used a lazar probe and NOWHERE inside the unit did it match the door readout of 33 degrees. The food itself on the top shelf measured a very unsafe temperature of 50 degrees. That is a 17 full degrees warmer than the deceptive door readout. The only safe temperature inside the unit was right back in the very bottom of 41 degrees, in the back of the unit, near an opening where the air come into the unit from the freezer.
I am still seeking an attorney for damages. After almost a year of complaints, I finally forced them to respect the US lemon law, and refund my money and replaced the Frigidaire with good Whirlpool.
I still am stuck with the Frigidaire stove I bought, and as SOON as the guarantee ran out (a year) it started having all sorts of problems.
Really, I would go with an antique icebox you have to fill all the time than to use the best of the line Frigidaire given to me free of charge. And now I understand they are selling under the name Electrolux ... DON'T BE FOOLED, it is still Frigidaire. Electrolux owns Frigidaire. One is just as bad as the other.
Review about: Frigidaire Freezer.